Careers - Job Vacancy

Receptionist

• Handle reception and night audit function.
• Man the Front Desk and record movement of residents in the camp.
• First and last point of contact with residents in the camps/needs to be well groomed polite and listen to guests.
• Responsible for the rapport between guest and the coordinating departments. Should ensure he understands the requirements and the same are delivered to the clients.
  Primary role of a receptionist is to make a customer feel welcome and to ensure his queries about the camp are answered.
• Ensure customers are not kept waiting and to attend to them promptly.
• Answer all incoming calls politely and follow telephone etiquettes.
• Take messages for guests in house and leave a copy of the messages in the room.
• Accurate recording of all check in clients.
• Sell rooms as per the pricing policy of the company for all walk in clients.
• Ensure accurate records are maintained for check in and out signatures of all clients for a minimum of one year.
• Ensure cash records are maintained accurately and cash collected is handed over / deposited as per company procedure.
• Ensure familiarity with all night audit functions and ensure all jobs are carried out accurately. This includes:
  • Updating the JD Edwards Staff Inn module and batch processing of all records for revenue postings.
  • Updating all extra charges incurred by clients on the Staff Inn module.
  • Checking all cash clients for amounts due.
  • Verifying check in/check out reports daily.
  • Preparing daily man-day records for client approvals.
  • Maintaining & filing records as per company requirements.
• Ensuring camp occupancy records are verified by the coordinators from companies.
• Manning the Front Desk and coordinating with security to ensure that no-one is checks out without reporting to Front Desk. Delivering customer baggage to the room. Check In and Check Out Clients, Telephone handling, Night audit functions.
• Record Keeping for invoicing, Assisting Customers

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